A short course (one day) designed to enhance the professionalism of your reception & customer service staff. This intensive customer service course is motivational, engaging and will assist your staff in making confident and positive first impressions upon your potential clientele.
Our Corporate Training services can offer your business a wide range of highly customised workshops where the content, duration, venue and group size are all totally flexible. We offer training solutions designed to meet your specific training requirements and budget.
With an extensive list of past corporate clients, from Australia’s Big 4 financial institutions to top-tier legal firms and luxury labels, Suzan Johnston Australia is a trusted name when it comes to delivering corporate training workshops in Melbourne.
Our highly interactive corporate management training programs include receptionist and customer service training and can also be designed to incorporate image development and business etiquette. Our highly-experienced facilitators work closely together with you to deliver fully-tailored corporate communications training that best suits your organisational requirements.
As the preferred training partner of companies across diverse industries, we customise our programs to not just engage but also offer practical performance improvement techniques that are industry-relevant. Time after time, participants walk out at the completion of their corporate training workshops with their skills refreshed, ready and motivated to meet and exceed company benchmarks and client expectations.
IMPORTANT INFORMATION ON THE IMPACT OF COVID-19
Suzan Johnston Australia has decided to temporarily postpone all face-to-face workshops to help stop the spread of Coronavirus (COVID-19). Accordingly, our Corporate Training Workshops have migrated to virtual/online delivery.
Our virtual, Zoom workshops are live and highly interactive. The workshops are hands-on and include real-life scenarios and role plays – keeping the content engaging and relevant.
Our trainer/facilitator is an experienced and dynamic professional. Her role is to ensure that each virtual workshop is highly enjoyable, motivational and memorable.
Our team is here and you are welcome to give us a call on 9654 0999 if you would like to discuss your training needs in more detail.