Business Administration Courses – Online & Classroom

Course Duration, Fees & Commencement Information

COURSE DURATION: BSB30415 Certificate III in Business Administration

FULL-TIME COURSE – 6 Months

Course duration is between 5 – 6 months (depending on scheduled breaks)

HOURS OF ATTENDANCE: 2 days per week

Face-to-Face Delivery: Tuesdays & Thursdays 9.00 am - 4.00 pm (Student support scheduled 4.00 pm - 4.30 pm)

Please Note:

In addition to these scheduled class times, you will also be required to complete a small amount of homework (approximately 8 hours per week)
You will also complete approximately 10 days of practical placement (placement can be scheduled on a day that best suits you)

PART-TIME COURSE – 11 Months

Course duration is between 10 – 11 months (depending on public holidays)

HOURS OF ATTENDANCE:

Face-to-Face Delivery: Saturdays 9.00 am – 4.00 pm (Student support scheduled 4.00 pm – 4.30 pm)

Please Note:

The majority of classes are scheduled every second Saturday (excluding public holidays)
You will also have the opportunity to complete approximately 10 days of practical placement (placement can be scheduled on a day that best suits you)
In addition to these scheduled class times, this business course requires you to complete a small amount of homework (approximately 4 – 5 hours per week)

COURSE FEES:

Course Fee: $4,750.00 (this fee can be paid in installments)

COURSE COMMENCEMENT DATES & ENROLMENT:

If you would like to receive details on our forthcoming commencement dates, interest-free payment plans and/or our enrolment procedures; please contact us and we will send additional course information to you promptly.

CONTACT US FOR MORE INFORMATION ON OUR BUSINESS ADMINISTRATION COURSES
click here

Units of Competency Included

Our BSB30415 Certificate III in Business Administration course includes comprehensive classroom-based training in a wide range of subjects (a total of 13 Units of Competency).

The content of our business administration course has been carefully developed with extensive industry input, ensuring our graduates are multi-skilled, meet/exceed current industry needs and are employable within a broad range of office administration roles.

Units of Competency – BSB30415 Certificate III in Business Administration:

BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
BSBADM303 Produce text from audio transcription
BSBADM307 Organise schedules
BSBADM405 Organise meetings
BSBCMM201 Communicate in the workplace
BSBCUS301 Deliver and monitor a service to customers
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Design and produce spreadsheets
BSBWRT301 Write simple documents

Trainers & Delivery Methods

We have recently returned to a face-to-face/classroom-based delivery of our Business Administration Course. Whilst it is safe to do so, we will continue to deliver this qualification within the classroom, however, if the Covid-19 situation worsens; our classes will migrate to ‘Virtual’ delivery where our training team will continue to deliver your regular classes to you (within your home) via Zoom.

Our Business Administration Courses are delivered within a uniquely relaxed and highly supportive learning environment. Our small class sizes ensure that our trainers can work closely with you to personalise your learning experience, providing the help and support that you require throughout the duration of the course.

Our business trainers are outstanding individuals who have been carefully selected for their extensive industry experience and exceptional communication and people skills. Our dedicated training team are true professionals who support our students with tireless commitment and enthusiasm – qualities that are unique to Suzan Johnston Australia and highly valued by our students.

People with disabilities are encouraged to apply.

COVID-19 – KEEPING YOU SAFE WHILST YOU STUDY

We have recently returned to a face-to-face/classroom-based delivery of our Business Administration Course.

We’ve been conducting classroom-based training for 62 years, and as always, our team members’ and students’ health and safety remain our highest priority.

Our comprehensive COVID Safe Plan includes the following measures to provide you with peace of mind as you complete your business training with us:

Temperature checking of all students, staff, and visitors
Regular cleaning of frequently touched areas and surfaces
Installation of hand sanitiser points throughout the premises
Provision of a ‘Touch Free’ Hand Washing Station
Reduced class sizes (maximum of 10 participants per course)
Signage and strict protocols to ensure physical distancing

Our Accreditation & Your Student Handbook

Click Here to view details on our Accreditation and our Company Policies (as stated in your Student Handbook)

Employment Opportunities for our Graduates

Our business course graduates are highly regarded and actively sought after by Melbourne employers for their outstanding knowledge, skills and professionalism.

Many employers contact our business college every year requesting one of our business administration training course graduates to fill a vacancy within their firms. In fact, we regularly have more jobs on our files than unemployed graduates! (A problem we don’t mind having.)

With decades of training experience, Suzan Johnston Australia offers business administration training programs that Melbourne’s employers know and trust. Our reputation in the business world of supplying well-trained, competent Reception/Secretarial/Personal Assistant staff is second to none.

Employers choose Suzan Johnston business administration course graduates because it’s the name they know and trust!

Approximately 85% of graduates being successfully employed within just a few weeks of course completion.

Frequently Asked Questions

I’m considering enrolling in the business administration course. What happens if the current COVID-19 situation worsens, and we go back into another lockdown?

Our priority remains to continue to deliver quality training while minimising the risk of exposure to the Coronavirus (COVID-19). We take the well-being and health of our students and staff most seriously. Suzan Johnston management monitors the Coronavirus situation and the status of any outbreaks. Our decisions are guided by the authorities’ advice, including the Department of Health and Department of Education and Training.

The good news is that our small classroom training format is very much within government-mandated guidelines of what is safe and permissible.

Whilst it is safe to do so, we will continue to deliver this qualification within the classroom, however, if the Covid-19 situation worsens; our classes will migrate to ‘Virtual’ delivery where our training team will continue to deliver your regular classes to you (within your home) via Zoom.

Why should I complete an administration course with Suzan Johnston?

For more than 40 years, Suzan Johnston has been delivering business administration courses in Melbourne, helping to open the doors to employment and long-term career success for countless of our course participants.

Our nationally accredited administration courses are carefully designed to deliver a well-rounded balance of theory and practical curriculum. Experienced trainers will guide students through the program in a simulated work environment, training them to plan and coordinate work tasks using time management skills as they work under real time constraints.

Why should I do the Suzan Johnston Business Administration rather than Medical Receptionist Courses or Legal Secretarial Courses?

The structure and content of our Business Administration Courses ensure that our graduates are all multi-skilled and extremely versatile with their employment opportunities. In fact, you will find that the various Certificate III in Business Administration courses currently on offer at other registered training organisations, including those specialising in medical and legal fields, share many of the same core and elective units.

Although our administration course graduates can certainly find employment in legal or medical secretarial roles, they are not limited to just working within the one type of industry. Graduates from this intensive course will have the necessary skills to get their foot in the door and secure employment in a wide range of industries including:

Legal
Medical
Travel and Hospitality
Real Estate
Fashion and Beauty
Advertising and Public Relations
Architecture and Interior Design
Finance
Insurance

Do I have to find my own Practical Placement/Work Experience?

During our full-time Certificate III in Business Administration course you will undertake 10 days of industry placement. This Practical Placement opportunity is also open to part-time students who wish to participate in the experience.

Over the past 62 years, Suzan Johnston Australia has forged strong relationships within the corporate world and has a bank of employers who regularly host students of our business administration courses during practical placement. Our current hosts include employers from a wide variety of industries including legal, real estate, medical, accountancy, educational, architectural, employment agencies and interior design firms. Your trainer will arrange your practical placement with a suitable host, taking into consideration your preference for industry, job role and geographic location.

Other than the training sessions, how much homework will I be expected to do?

With our Certificate III in Business Administration, your attendance of scheduled classes is important as every lesson is packed full with important information, dynamic discussions, hands-on practical exercises, role-plays, games and activities. During the business administration course the majority of your learning will be done within the classroom however, some additional learning activities and also your final assessment tasks will need to be completed as homework. We expect our students to dedicate approximately 4 – 7 hours per week as homework time.

I don’t cope very well with stressful exams – Help!

Well, you’re in luck! Our Certificate III in Business Administration course does not include any stressful written tests or exams. The entire course is highly task orientated and all assessments are designed as practical exercises in the form of written Q&A’s, role plays and short presentation. Your trainer will assist and provide you with learning support you whilst you complete these tasks.

I noticed this subject called Job Interviews Workshop that is a part of your business administration course? Tell me more about that…

All our business administration course students have the opportunity to participate in Suzan Johnston’s signature personal development lessons that are specifically designed to enhance confidence, communication skills and job-readiness. During the Job Interviews Workshops, you will receive personalised advice and direction with résumé preparation, interview techniques, deportment/body-language and the refinement of your corporate image.

Will I need to buy textbooks?

During your Certificate III in Business Administration course, you will need to purchase a few text books (totalling $316.00). These items are available from Suzan Johnston Australia and can be purchased upon course commencement. Please see the relevant course enrolment form for more details.

How do I enrol in the BSB30415 Certificate III in Business Administration?

To enrol in our business administration course:

Step 1: Contact us to arrange an appointment/interview time

Step 2: Attend your interview session at our training centre. This interview will be extremely relaxed and informal. You will be given the opportunity to learn more about our business courses, ask lots of questions, tour our training centre and to observe our business admin classes ‘in action’.

Step 3: During the interview, should you decide to proceed with your enrolment you will have the opportunity to:

sit a Language, Literacy and Numeracy Assessment
complete your enrolment documentation with our assistance
have your eligibility and your enrolment in our BSB30415 Certificate III in Business Administration course confirmed on the spot

Why should I complete a training course at Suzan Johnston Australia?

Suzan Johnston Australia is one of the most trusted and respected names in vocational training and education
Suzan Johnston Australia is an iconic training institution (established for 62 years)
Training courses are conducted in our modern and attractive training facilities in a central Melbourne location
Our classes uniquely friendly, interactive and personalised learning environment.
Our students are respected and valued
Our business and administration training team have also been chosen for their exceptional communication skills, patience and outstanding teaching abilities
The structure and course material of our business courses ensures that our graduates are multi-skilled and have a wide range of employment opportunities
We pride ourselves in the employment success of our Business Administration graduates.

Testimonials

Tiffaney Duong – Certificate III in Business Administration (Dec 2019)

“I loved the uplifting and supportive atmosphere, and the insightful learning experience at Suzan Johnston Australia. Our trainer was outstanding and I learnt so much from her. It was an honour to be a part of the SJ family. I would certainly recommend the SJ Business Administration Course to others who may be looking to change careers or perhaps pursue a profession in an administration field. Thank you to everyone at SJ for a magnificent time! I appreciate it!”

Charina Alido – Cert 3 in Business Admin (Sept 2019)

“I will definitely recommend Suzan Johnston training college to my friends and family. My learning experience was amazing and this business administration course has given me the opportunity to advance my career (I am now the HR Coordinator within a large hotel). Thank you SJ, to all the staff and trainers.”

Rose Carillo – Cert 3 in Business Administration (Dec 2019) – LEGAL SECRETARY

“I loved everything about the SJ business admin course. Our trainer did an amazing job teaching us everything we needed to know and she helped build my confidence. I can now say I am more confident than ever. I am really glad that I did the Certiificate III in Business Administration with SJ. Thank you so much for everything. I will never forget my experience with the SJ Family :-)”

Gemma Ireland – Certificate III in Business Administration (May 2019)

“I would highly recommend this admin course to anyone wanting to secure a job in administration or management. I really enjoyed the classes as the trainer's teaching style was supportive, informative and inclusive. I use many of the skills I learnt at SJ in my day-to-day life and in my new role as a Senior Accounts Executive. I could not speak highly enough about Suzan Johnston!”

Louise Cengia – Administration Assistant (Nov 2017)

“I thoroughly enjoyed the Cert III in Business. The teacher was beyond lovely, patient and supportive. Within a short amount of time, the friendly and fun class environment had expanded my knowledge and self-confidence remarkably. I would recommend the SJ admin course to anyone - these are skills you can take anywhere. Learning has never been so much fun!”

Alison Timms – Compliance Officer (University of Melbourne) – Nov 2017

“I would really recommend SJ for a Business Administration certificate. The small class sizes, personal attention from trainers and high standards of assessment ensured that my skills were up to date and that I had the confidence required. I couldn't work within my current role at the university without the skills I gained at SJ.”

Jag Kaczynski – Receptionist/Personal Assistant (Nov 2017)

“I would strongly recommend any SJ course because the staff are willing to go that extra mile when needed. My learning experience with SJ was rewarding and an absolute pleasure. The SJ business/administration course was definitely the gateway to my career success.”

Peta Weston – Business Administration Course Graduate (March 2018)

“Succinct. Professional. Enlightening. Fun. My experience at SJ was very positive and my trainer was fabulous! Could I have learnt the same information elsewhere? Possibly. But SJ was a friendly, helpful environment in which I could grow and learn to become a better professional in a new career. It also helped that I loved being in Melbourne at the heart of our city.”

Hyum Ji Lim – Business Administration Course Graduate (Nov 2017)

“SJ's business administration course was perfect and the best money I've ever spent. The trainers were perfect in the way they taught us and catered to all our needs. I will be forever grateful and couldn't recommend this place more.”

Emese Papp – Corporate Receptionist (Nov 2017)

“I would definitely recommend the Certificate III in Business Admin to others as it brings a positive outcome in every aspect. I looked forward to coming to class as the environment was so positive, welcoming and happy. My teacher was amazing and the school is super supportive and understanding. SJ has helped me step through the corporate door - so thank you!”

Cornelia Menzel – Office Manager (Nov 2017)

“I have very fond memories of my time as a student at Suzan Johnston and can wholeheartedly recommend their business admin course to others. The trainers were exceptional and I enjoyed my learning experience greatly. After completing the course, I quickly found a job and later moved on to an Office Manager position. I am very happy how everything turned out and I credit the team at SJ for their support and hard work.”

Justine Lopez – Legal Secretary (Nov 2017)

“Having been out of the workforce for a number of years, Suzan Johnston's Cert III in Business Admin gave me the skills and the confidence needed to start a new career in administration. I found the teachers really supportive and I loved being back in a learning environment.”

Jelena Rasinac – Corporate Receptionist (Nov 2017)

“A highly recommendable admin course delivered face-to-face in a supportive and fun environment. Excellent for those looking at excelling themselves. My SJ experience was exactly what I was looking for; a boutique RTO with experienced and hands-on trainers. Everything was so well executed from start to finish.”

Fe Bate – Customer Service & Accounts Officer (Nov 2017)

“I would recommend the Cert 3 in Business course to others because the content is very useful, relevant and enjoyable (and the trainers are very supportive too). I had a GREAT experience at SJ!”

Amy Tiitinen – Corporate Receptionist (Nov 2017)

“I am very glad I chose to study a business administration course at Suzan Johnston - everyone there is so helpful and lovely! Before finishing my course I had already been offered a full-time job! I would definitely recommend studying at SJ as the level and quality of education is high and the learning environment is warm and welcoming.”

Annika Dusek – Receptionist (June 2016)

“I would never have obtained this amazing position without Suzan Johnston's training and their employment service. The instructors were amazing, I am so thankful for their guidance and support. A wonderful atmosphere and an amazing team. Thankyou Suzan Johnston.”

Vivienne Beard – Receptionist (June 2016)

“I would recommend studying at Suzan Johnston. The Certificate 3 in Business Administration really helped me get a great job. I started as a Legal Receptionist within a Law Firm two weeks after graduating!”

Rania Kaponikolos – Legal Secretary (Feb 2016)

“I absolutely loved completing the SJ business administration course and being immersed in an academically challenging and supportive environment where I had the opportunity to broaden my skill base. I was lucky enough to secure a full-time position through my practical work experience. Had it not been for SJ, I would not have been exposed to my dream job. I cannot thank them enough.”

Camilla Levy (Receptionist) – Certificate III in Business Administration – April 2018

“I really loved this admin course and learnt so many new and important skills to use in the workplace and in life in general. I would recommend this course to anyone. The trainer is amazingly supportive and I'm very thankful for all she taught me during my studies.”

Chiara Silveri – Legal Secretary (Feb 2016)

“I don't think I am overstating by saying that SJ changed my life - the admin course was amazing. The content and skills learned set me up for work life. The trainers were so friendly and supportive that failure wasn't really an option. I always look back at my time at SJ with the biggest smile and fondest memories. I would recommend this course to anyone wanting to move forward and change their life.”

Jasmine Curcio – Business Administration Course (Sept 2017)

“A comprehensive, enjoyable and fantastic experience! Studying here was so much better than my university experience!”

Chelsea Chapman – Receptionist (Feb 2016)

“I am so glad I did the Certificate 3 in Business Administration. I acquired really good life and office skills that prepared me for the real world - I'm so grateful.”

Vanessa Vagenas – Business Administration Course (June 2017)

“Suzan Johnston has a great name and I found the entire team to be welcoming, friendly and helpful. The Certificate iii in Business Administration course trainers were extremely attentive and effective in how they facilitated the class. They made sure they assisted everyone, ensuring no one fell behind.”

Samantha White – Legal Secretary (Feb 2016)

“I enjoyed everything about this business administration course. I would definitely recommend it to anyone who would like to work in an admin, reception or secretarial role. I have learnt so many great skills and techniques, and have got to meet so many amazing people. And I found employment through my practical work experience/placement - 3 weeks prior to my graduation!!”

Darlina Firstama

“I had 10 years of administration work experience when I arrived from overseas, however I found it extremely difficult to find employment in Australia as my previous experience and training wasn't recognised by Australian employers. The Suzan Johnston Business & Personal Assistant Course sharpened my skills and gave me the qualifications I needed to find immediate employment. I am now working as a Personal Assistant and couldn't be happier.”

Jacqueline Khoo (Administration Assistant)

“I was unemployed for more than 18 months prior to enrolling in the SJ Certificate 3 in Business Administration. I would highly recommend this course to anyone as it gave me the skills, confidence and also refreshed my personal image - enabling me to gain my current position.”

Erin Kovacic (Legal Secretary/Conveyancing Clerk)

“Completing the Certificate 3 in Business Administration has opened up so many job opportunities to me. After my graduation Suzan Johnston placed me in a role as a legal secretary and then within only a few months of working within this job I was promoted to Conveyancing Clerk (my dream job!). Thanks SJ!”

Tina Wan (Legal Secretary)

“Suzan Johnston's placement service helped me obtain my dream job - legal secretary within a large and well respected international law firm, I found the course to be highly informative and practical, and I would recommend it to anyone who is interested in a career in Business Administration.”

Nina Ho (Legal Secretary)

“Suzan Johnston's secretarial training and ongoing employment assistance enabled me to find a position as a legal secretary within one of Australia's leading law firms. I would definitely recommend Suzan Johnston to anyone who wants to find work in a professional/ corporate environment. The trainers are very friendly and approachable and they really know what they are doing.”

Lisa Gray (Personal Assistant)

“The Suzan Johnston placement service arranged a job interview for me and enabled me to secure a full-time administration position immediately upon the completion of my business course. Without the team's support, encouragement and training expertise I wouldn't be where I am today. Thank you Suzan Johnston.”

Amanda Podbury – Legal Secretary

“After a deferring from university I was unsure about what I really wanted to do with my life/career. Attending the SJ Business Administration Course helped give me the direction I needed along with the skills to pursue a career as a legal secretary. SJ helped me gain employment in a fantastic job (within a prestigious law firm) and I can't thank them enough”

Andreea Tuchlei

“The SJ business course was absolutely sensational. All the staff/trainers were amazing – I found them to be truly caring and totally genuine. My learning experience could not have more positive or more memorable.”

Kristy Rossi – Business Administration Course (May 2017)

“The trainers were friendly, flexible and able to share from their own real and current work experience within administration roles. I would absolutely recommend this course to others as it was organised, very effective, well-run and relevant. Thank you :)”

Hayley Graham – Receptionist Course (Jan 2017)

“I loved everything to do with my course; my trainer was wonderful and the classroom environment was great. I was very happy to be a part of SJs - it was a life-changing experience.”

Grace Thornhill – Personal Assistant (Feb 2016)

“One month prior to completing my Business Course, SJ's employment service found me a job. I was initially employed as a receptionist, but was then promoted to PA to the Managing Director within just 6 weeks. I would definitely recommend SJ. I thoroughly enjoyed my time there. All the staff and students were warm and welcoming and made it a pleasure to learn. I now have a wonderful job in my chosen career and could not be happier.”

Gabrielle Kiely

“I would definitely recommend the Suzan Johnston receptionist course to anyone who is hoping to secure an administrative position. The certificate was absolutely wonderful - it gave me all the necessary skills and qualifications. SJ even helped me obtain a fantastic job! Thank you Suzan Johnston!”

Ilona Young – Administrator (Feb 2016)

“I absolutely loved everything about this business adminsitration course. I enjoyed the way SJ trained us for the professional work environment. I liked the other students in my class and my teachers. The course helped me so much because every subject we studied I now apply to my job every day. SJ also helped me find my job and I am so thankful because I love it so much. It was a total career change and I could not be happier.”

Marissa Caruana (Administration Assistant)

“The SJ office administration course helped me to develop my confidence and belief in myself. With SJ's help I was able to walk into a job interview and truly shine! My time at SJ was fantastic; everyone was always willing to go the extra mile.”

Meg Stranger – Hostess/Receptionist with Lexus

“I loved how we were encouraged to ask lots of questions, it was such a welcoming and supportive environment. The SJ reception course gave me the skills that helped me shine in the job interview and I successfully secured full-time employment within days of my graduation.”

Rebecca Elliston – Administration Coordinator

“SJ was a wonderful place to come to everyday, the trainers were lovely and their insight and experience were highly valued. Being a school leaver, this relatively short course helped me gain the knowledge and self-confidence I needed to begin a career in business administration. I would definitely recommend this business course to anyone interested in an administration role. Through SJ I have gained an amazing job – getting paid to do what I love!”

Stephanie Edwards – Administration Assistant (Accounting Firm)

“Suzan Johnston was such a positive learning experience. The trainers went above and beyond to build my confidence and my skills. I couldn't be happier with my job and I would recommend SJ to everyone wanting to either touch up on their skills or secure a brand new career. ”

Holly Panich – Certificate III in Business Administration (Jan 2017)

“The trainers were amazing! Very knowledgeable, warm, friendly and supportive of students. Facilitation of classes was always very well organised and the facilities are great!”

Stephanie McDonald – Administration & Accounting Assistant

“I would definitely recommend the SJ administration course to others (I already have!). I felt the course gave me the confidence to begin a career in administration. I was employed within two weeks after course completion and I've never looked back.”

Vanessa Ramira

“I am really thankful to Suzan Johnston. This receptionist course gave me the opportunity to start my new career in Business Administration. Two weeks prior to graduating from my business course, I was successfully placed as a receptionist in a law firm and I am so happy! I owe my success and happiness to the Suzan Johnston team!”

Holly Visser – Administration & Receptionist Course (May 2017)

“Amazing. Best thing I could have done to start my life over and to actually start a career (not just a job). I can't say enough good things about this business course and where it has taken me.”

Nicholas Magur – Receptionist Course (Jan 2017)

“The trainer provided a relaxed, fun, informative and friendly learning atmosphere. I would recommend this course to anyone looking to get a foot in the door for an admin role.”

Robyn Wilson – Business Admin Course (Jan 2017)

“Great environment, great customer service, excellent staff, approachable trainers. Thank you for this great training experience. It is refreshing to see a small RTO delivering quality services and quality courses. Great work!”

Zinia Imeri – Legal Secretary

“I was a stay-at-home-mum for more than 14 years, so this administration course was just what I needed to prepare me for re-entry into the workforce – giving me the skills and the confidence I really needed. I cannot thank SJ enough, everyone one was incredibly helpful. After many years of being at home, I managed to secure a job within two weeks of finishing the course – amazing!”

Marie Valentini – Receptionist/Office Administrator (June 2016)

“Completing the Certificate III in Business Administration really helped me to develop and refine very valuable skills. I was successful in gaining employment as a Receptionist/Office Administrator within a Government Department within just 2-weeks after course completion. I would highly recommend this course to anyone.”

Anita Sazimanoska – Certificate III in Business Administration (Feb 2017)

“Awesome teachers! Awesome school! Keep doing what you are doing.”

Duyen Ngo – Receptionist Course graduate (May 2017)

“Flexible, practical, fun and useful.”

Rebekah Mei – Receptionist Course (Feb 2017)

“I would definitely recommend this admin course to others. SJ offer a great learning atmosphere that is friendly, motivating, focussed and informative. I really loved doing this course.”

Bhagya Lankala Kenderla – Business Administration Course (Jan 2017)

“I would definitely recommend this course to others. Suzan Johnston is a very reputable training organisation with great trainers who always motivated me. Coming to SJ feels like a family environment.”

BSB30415 Certificate III in Business Administration

Reception, Secretarial and Personal Assistant Course

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Common Questions